Vacature Duty Manager
This is an outstanding opportunity to join DoubleTree by Hilton Amsterdam Centraal Station.
The hotel is located in the city centre within walking distance from Amsterdam Centraal Station. The historic city center, famous shopping streets, the different congress centers and all of the city’s cultural heritage are within your reach.
The hotel has 557 stylish guest rooms including 48 fantastic suites and 3 resident roof gardens. Guest rooms in this Amsterdam hotel boast floor-to-ceiling windows framing views of historic city centre, courtyard or IJ River. Lobby Bar, City Café and our very own Starbucks are great destination hotspots in the city. The first floor accommodates all 15 meeting rooms.The hotel’s SkyLounge Amsterdam with rooftop terrace is a stylish meeting place with baristas, cocktail experts and a live DJ daily. From the top floor, guests enjoy a breathtaking 360-degree view of the city and historic old town.
As a Duty Manager you will work with the Duty Management team and work to protect the assets and interests of the hotel, guests and staff allowing the hotel to operate effectively and safely at all times. As a hotel we operate 24 hours a day 7 days a week and you will be expected to inspect all areas of the property and grounds for appearance and condition placing high importance on Health and Safety within the hotel. You will also have the ability to observe and appraise the effectiveness of our staffing in all areas as you “walk” the building on regular rounds. You are curious to learn about all aspects and departments of the hotel, as you are expected to jump in and help out where short passes in all departments temporarily.
Your people skills will need to be exceptional along with your ability to connect and converse with our guests at all levels. You deal with general guest complaints and assist and research discreetly in cases of guests security related emergencies. Your keen eye for detail means you never miss a thing and can ensure that our guests, visitors and staff are provided with a safe environment whilst at the hotel. With this in mind you will already have experience within a Security department of a hotel or manager on duty. Your level of English is excellent and you are conversant in Dutch as well. You like a fast paced, multi layered working environment that can change at a minutes notice. As co-ordinator in an emergency situation you remain calm and manage the situation with a cool head. First aid or BHV certificates much welcome.
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