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Vacature Inside Sales Supervisor

Inside Sales Supervisor


Direct employer: Commercial Director


Objectives

Active telephone sales of the A2B-online Container services in accordance with the guidelines for volume and contribution objectives set by the Board of A2B-online Container. Contact with existing customers for service requests, quotations and other sales/ service and finance related matters.


Place in the Organisation

  • The Inside Sales Supervisor report directly to the Commercial Director


Job Description and Tasks

Primary tasks is the execution of the commercial policy in accordance with the guidelines like volume and contribution objectives.

  • To maintain, increase and monitor the customer base
  • Active telephone selling of and daily contact to potential and existing customers to extend and maintain the customer base.
  • First contact by telephone to potential customers, calculation of costs and quotations in writing to potential and existing clients.
  • Assistance for the Commercial Director as far as marketing-, strategy- and visit- plans are concerned.
  • To establish and maintain a good working relationship and exchange of information with the operational/customer service department
  • To watch and report relevant market developments.
  • To provide the MT with statistics on volumes/customers/tendencies on weekly basis
  • To cooperate actively to the process of service improvementTo assist in implementing tenders

Dimensions

a) Knowledge

  • Experience in Transport IndustryMBO-level
  • Good command with the German and English language, through the spoken and written word
  • Communicative good skills
  • Commercially driven
  • Sales skills

b) Responsibilities

  • The ISS is responsible to maintain a good relation with all customers
  • The ISS is responsible to react on customers requirements without delay, as far as rate requests and/ or any sales/service related questions are concerned
  • The ISS is responsible to constantly increase the potential customer base by making new contacts via telephone, send information and quotations, to follow them up and report outcome to the Commercial Director on a regular basis
  • The ISS assists in completing tender documents
  • The ISS is responsible for the supporting documents
  • The ISS is responsible for identifying food related enquiries if and when applicable

c) Authority

  • The ISS is authorised to close Rate Agreements within the guidelines set by the Commercial Director

d) Area

  • Europe

e) Contacts

Internal Contacts

  • Commercial Director
  • Operational, Commercial and Customer Service colleagues

External Contacts

  •  Existing and Potential customers

 

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Inside Sales Supervisor
A2B-online Container BV


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