Vacature International Concierge
- Geplaatst op: 06-10-2013
- Aantal uren: full-time
- Opleidingsniveau: MBO
- Holland America Line, Groningen , Groningen, Nederland
- Vacatures in Maritieme
International Concierge
Primary Function:
Provide all Guests with a premium level of service by insuring that all Guests requests are efficiently handled and attended to and in a courteous manner. When situations arise and it is required, provide Guests with answers, alternatives and solutions to issues presented.
When assigned upfront at the Front Desk: Provide all Guests with a high level of service by insuring that all requests are courteously, promptly, efficiently handled ensure that follow up is consistent and timely. When situations arise and it is required, provide Guests with answers, alternatives and solutions to issues presented
When assigned Phone Duty: Provide Superior Verandah Suite Guests exclusive concierge service; offering exclusive amenities and personal “one touch button” phone services, including assisting in answering In-Room Dining calls and dispatch orders to responsible parties. Answer Dining Room Reservations calls and dispatch reservations and information via the system to the concerned department for follow-up.
MHS or Tourism education is required.
Language requirements: Dutch, English and German and or Spanish fluently
Apply directly online by the application button.
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