Vind direct je vacature
Door alle vacatures bladeren

Vacature JD Edwards Support Analyst

For more than a century, the people of Archer Daniels Midland Company (NYSE: ADM) have transformed crops into products that serve the vital needs of a growing world. Today, we’re one of the world’s largest agricultural processors and food ingredient providers, with more than 33,000 employees serving customers in more than 140 countries. With a global value chain that includes more than 460 crop procurement locations, 300 ingredient manufacturing facilities, 40 innovation centers and the world’s premier crop transportation network, we connect the harvest to the home, making products for food, animal feed, chemical and energy uses. Learn more at www.adm.com.

JD Edwards Support Analyst

ADM Europe BV, Amsterdam, the Netherlands

The Role and Resposibilities

As the Support Analyst you will be responsible for the support of JD Edwards and other business applications end users and troubleshooting issues to closure in a challenging customized environment:

  • You will provide 2nd line Support to Users in Europe, Asia and Africa by analysing and handling application issues mainly for JDE, but also for other business applications in scope.
  • You will be required to understand, explain, and assist with the creation and implementation of internal policy as it pertains to the group and user/customer base.
  • You will train the Users on the use of business applications to maximize their efficiency with each application.
  • You will utilize established relationships with the Business and IT teams to ensure that support and analysis satisfaction remains a high level for the entire group.
  • You will take responsibility for troubleshooting of complex and recurring problems and for effective utilization of available resources from the business and other IT teams to resolve the application problems within agreed SLA time-lines and to complete cross group projects.
  • You will assist other team members with testing system enhancements based on System Development Life Cycle.

Qualifications and experience

To be successful in this role the ideal candidate must have:

  • Minimum of a Bachelor degree with Business application or IT background.
  • Skills set: orientation on details, ability to work in a busy and demanding environment, self-organization, analytical approach to issue and resolutions, excellent troubleshooting;
  • Advanced knowledge of Windows desktop and MS Office products.
  • Advances knowledge of JDE modules within the Distribution area (Sales, Inventory, Procurement, etc.) from the technical and functional perspective, 5+ years of experience preferable on the IT side.
  • Business process or specific food processing industry knowledge.
  • Excellent communication skills to allow verbal and written communication with various groups of people. Should be comfortable presenting to large groups, providing classroom training and lead the others.
  • Fluent in English, another European language will be an advantage.

Apply today

Reageer nu met je CV en motivatie via de bovenstaande "solliciteer direct" button.

Vergelijkbare vacatures

Geen vergelijkbare vacatures gevonden.

Bekijk alle vacatures van ADM
Aan de slag

Stuur per email

Sluiten

Wijs iemand op deze vacature door een email te sturen.

Vul je e-mailadres in

Let op: je hebt niet alles goed ingevuld. Vul het veld Aan en Van in en probeer opnieuw.


Annuleren Verzend

Deze vacature is al ingevuld

Sluiten

Helaas, deze vacature is al ingevuld. Maak hieronder een e-mailalert aan voor vergelijkbare vacatures.

Vul je e-mailadres in

Let op: je hebt niet alles goed ingevuld. Vul je naam en e-mailadres in en probeer opnieuw.


Alert instellen

Vergelijkbare vacatures

Geen vergelijkbare vacatures gevonden.

Meer vacatures JD Edwards Support Analyst

Alert instellen

Sluiten

Je staat op het punt een e-mail alert in te stellen voor je huidige zoekopdracht:


Vul je e-mailadres in en ontvang dagelijks een update van de nieuwe vacatures:

Vul je e-mailadres in

Let op: je hebt niet alles goed ingevuld. Vul je naam en e-mailadres in en probeer opnieuw.


Annuleren Alert instellen

Solliciteer op de volgende vacature:

Sluiten

JD Edwards Support Analyst
ADM


Vul je e-mailadres in om verder te gaan naar de sollicitatie:

Vul je e-mailadres in

Let op: je hebt niet alles goed ingevuld. Vul je e-mailadres in en probeer opnieuw.


Annuleren Ga verder