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Vacature Manager, Quality Assurance & Quality Control

Manager, Quality Assurance & Quality Control

 
Summary:

The QA/QC Manager will play a critical role in managing and coordinating the quality team and management systems for Cimpress Venlo.  He/she is a strong people manager, organizational sensitive with an eye for the best structure for quality systems, that can effectively manage across many departments and functions.

 

Job Description:

  • Manage  the quality team (8-15 employees; QA & QC)
  • Role characteristics: very strong people manager, motivational coach, soft skills – able to coach team to be organizational sensitive to work in the most optimal balance between production & quality
  • Lead culture change from productivity driven to quality driven
  • Further develop and refine quality systems to fit both quality requirements and company culture
  • Roll out of quality systems together with team – be the quality ambassador by explaining the “why” of the quality approach
  • Develop quality manual
  • Analyze various forms of quality data to generate conclusions and recommendations for the operating organization, driving constant improvements in manufacturing quality
  • Create and maintain measurement processes for quality Key Performance Indicators and communicate them effectively across the organization
  • Manage incoming material quality management processes
  • Provide in-depth communication with Customer Service Management Team to clarify customer feedback and concerns, driving specific actions in the manufacturing facility
  • Create and implement standard procedures and systematic approaches for Quality Management across the facility
  • Coordinate actions and procedures with other Cimpress manufacturing facilities

Required Skills:

 

MINIMUM REQUIREMENTS:

  • HBO
  • Minimum 5 years of experience managing in a manufacturing quality environment
  • Proven people management skills

ADDITIONAL REQUIREMENTS:

  • Strong experience with quality systems
  • Have clearly demonstrated problem solving skills and Project Management skills
  • Good written communication skills with above average verbal communication skills
  • The individual will be hands-on, assertive and motivated to ensure the company meets its aggressive goals
  • Will have a passion for excellence in people, processes and analytics. This is a hands-on position that will require a self-motivated, high energy level individual
  • Strong communicator, verbal and written in both Dutch and English language, German is an advantage

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Manager, Quality Assurance & Quality Control
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