Vacature Quality Assurance Officer Ambient
All 20,000 employees at FrieslandCampina share a single passion: getting more out of milk and aim to help people move forward in life. With our brands - over 30 - we reach millions of people in more than 100 countries. FrieslandCampina consists of a number of business groups and operating companies with offices all around the world. The head office is located at Amersfoort, the Netherlands.
FrieslandCampina Export is part of the Business Group Consumer Products international (CPI). We export long-life dairy products to over 80 countries; our mission is to develop new markets through branded positions. (Candidate) Seeding markets generate the growth, which is funded through cash generation in BTC “export” and BtB markets.
Within our QA Export Department in Wolvega we are looking for a:
Quality Assurance Officer Ambient
Do you thrive on sharing knowledge, helping customers and proactively proposing improvements?
We challenge you to be the first contact to help answer questions and follow up on complains arisen from departments within FrieslandCampina and external (international) business clients.
Some of your responsibilities will be:
- To coordinate and handle customer questions related to quality such as certificates, questionnaires and product specifications;
- To handle and analyze complaints, identify recent developments and make proposals for a structural solution;
- To actively monitor quality performance of supplying FrieslandCampina factories and external vendors;
- To contribute to the realization and maintaining of the quality management system within CPI Export;
- To analyze complains over a period of time, spot trends and proactively follow up with structural changes which will prevent similar issues in the future;
- To receive external customers, accompany them during audits on our production locations and ensure follow up of audit action points.
- Bachelor in Quality Management/ Food Technology
- Comfortable with numbers is essential
- Fluent in both Dutch and English, verbal and in writing
- Natural relationship manager and costumer driven
Your salary is based on the weighting of your job, your experience and your training. FrieslandCampina does not however only compensate its employees with monetary rewards. We also consider it important for our people to continue to grow. After all, your development is not only good for your career; our products also benefit from it. That's why we invest in relevant training courses in your particular discipline. The mutual exchange of knowledge between colleagues is also evident on the work floor. It is, after all, the most effective way to learn.
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